Quote Originally Posted by F8&Bthere View Post
Just out of curiosity, Bambi, why is that?

I'm not sure if you'd call London Drugs a big box store, but it is a national multi-department chain, and I've bought a fair amount of my gear from them. I can cite many examples of return policies and price matching (even post purchase) that they did without too much arm twisting that someone like Vistek, for example, doubtfully would have. Saneal, as another example, has 10 day exchange only. No returns. I've bought other kinds of stuff from Futureshop, TVs, computers, etc., over the years and I've been pretty impressed overall, at least on their pricing, availability, and return policy. I never bought camera equipment from them though.
Best Buy has a restocking fee and sometimes refuses to take returns. There have been some complaints against them. I have no experience with London Drugs as we don't have one here. My experience with these stores is that once you buy they have no interest in customer service. So with important buys I find a store with a good rep and deal with them.