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Hot pixels : should I ask for a new camera?

This is a discussion on Hot pixels : should I ask for a new camera? within the Camera equipment & accessories forums, part of the Education & Technical category; Its not something I would be overly worried about unless there are hundreds of them.... would be interested to hear ...

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    Fusion's Avatar
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    Its not something I would be overly worried about unless there are hundreds of them.... would be interested to hear what Canon Service says...
    I use Canon gear for reliability. Canon lenses for sharpness and Nikon cameras for fun.

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    This is a noise problem found with long exposures, some cameras have an option that will allow you to take a dark frame and then it will subtract the noise from the image. Astrophotographers have elaborate ways of doing this. They also cool their chips to reduce this. Most likely you will be told this is normal.
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    I talked with somebody from Canon Service, and he told me that is not normal, and to send in the camera.
    I just sent it, and I'll have a new sensor.
    "I suddenly understood that a photograph could fix eternity in an instant." - Henri Cartier Bresson

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    Quote Originally Posted by Lovin View Post
    I talked with somebody from Canon Service, and he told me that is not normal, and to send in the camera.
    I just sent it, and I'll have a new sensor.
    Unusual, but good luck !!
    I use Canon gear for reliability. Canon lenses for sharpness and Nikon cameras for fun.

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    Maybe, they're trying to have more things to do there, to be busy, to justify her presence there ?
    "I suddenly understood that a photograph could fix eternity in an instant." - Henri Cartier Bresson

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    Who knows but if they are going to give you a new sensor and you can live without the camera for however long it takes good for you, but all reports I have read is that this is not abnormal....
    I use Canon gear for reliability. Canon lenses for sharpness and Nikon cameras for fun.

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